Online Donations Policy

Online Donations

Before submitting your online donation, please review the details to ensure that your details and the amount of your donation are correct. This will help us to avoid the substantial time and work involved in rectifying any errors.

Donation Errors - Policy

Please notify us within 60 days of any error made in the amount of an online donation. A request for a change to the amount of the donation should be made in writing.

Please include in your request the details of the initial donation including the date, amount, name of the donor, the tax invoice number and the nature of the error.

Any tax invoice issued for an incorrect amount will become void and invalid, and we will issue a new tax invoice for the amount of the corrected donation.

Errors by Catholic Homes - Policy

If Catholic Homes is responsible for an error in relation to your donation, we will provide a full refund as soon as we are notified. We will cover all costs arising from our error.